Concierge-style services are the new amenity. From dog walking, delivery services, dry cleaning package handing, and laundry services to full-blown housekeeping, anything that will make the resident’s life easier and more convenient is where the real value lies. According to the NYdailynews, having concierge service has become so important, “most new condominium projects have some component of this in their program, and luxury buildings all offer such services.”  Concierge is here to stay as technology decreases wait times and attention spans and fosters speed, which is convenient for increasing out resident’s personal time.

 
http://www.nydailynews.com/life-style/real-estate/world-luxury-apartment-concierges-article-1.1302566
https://www.bdcnetwork.com/5-intriguing-trends-track-multifamily-housing-game